Contact Us

We're Here To Support You

Your satisfaction is our priority.

Whether you have questions about your order, need assistance with your product, or require support after purchase, our team is ready to help.

We are committed to providing fast and reliable customer service, ensuring that every customer receives the support they need throughout their DJI experience.

We also welcome inquiries from businesses, organizations, and professionals interested in partnership opportunities or enterprise solutions.

Our Locations

To better serve customers worldwide, our operations are supported by a global team with headquarters in Hong Kong and a local fulfillment center in the United States.

Headquarters

Company Name:
Focus Global Digital Limited

Registered Address:
Unit 2508, 25/F, Bank of America Tower,
12 Harcourt Road, Central, Hong Kong

US Warehouse

Warehouse Address:
6509 Kimball Avenue,
Chino, CA 91708, USA

Return Address

Return Center:
NJ Return Helper (RHCN962)
18 Distribution Blvd,
Edison, NJ 08817, USA

Customer Support

Phone:
+1 833 962 9226

WhatsApp:
+852 5142 2514

Email:
service@djiusa.com

Response Time:
We typically reply within 24 hours.
Our support team monitors customer inquiries 24/7.

Business & Partnership Inquiries

Interested in working with us?

Whether you are a retailer, enterprise customer, content creator, or professional organization, contact our team to explore collaboration opportunities.